Privacy Policy

1. What we collect

• Order details. The email you check out with, what you bought, when, and the amount.
• Licence data. The keys issued to you and, for products that are hardware-locked, the hardware ID they are bound to.
• Support messages. Anything you send us in a ticket, including screenshots and logs you choose to attach.
• Technical data. IP address and basic device or browser information, collected by our hosting and payment providers for security and fraud checks.

We never see your full card number. Card details go straight to our payment providers and are never stored on our systems.

2. What is stored in your browser

We do not run advertising or cross-site tracking cookies. The store keeps a few things in your browser's local storage purely so the site works:

• cheatplus.recently_viewed holds products you last looked at
• cheatplus.coupon and cheatplus.referral hold a discount or referral code you arrived with, so it still applies at checkout
• cheatplus.announcement_dismissed and cheatplus.dialog.seen is set so a banner or popup you closed stays closed

All of it stays on your device, and you can clear it any time through your browser settings.

3. Why we use it

• to deliver your keys and give you access to your purchases
• to provide support and handle refunds
• to detect fraud, chargeback abuse and key sharing, which is also why hardware IDs exist
• to meet tax and accounting obligations

We do not sell your data, and we do not send marketing email unless you ask for it.

4. Who we share it with

Only the providers needed to run the store, and only the data they need:

• Komerza. The platform hosting this store, processing orders and delivering keys
• Payment providers. They take payment and handle refunds and disputes
• Discord. If you contact us there, your messages are subject to Discord's own privacy policy

We will also disclose data where the law genuinely requires it. We do not hand over customer data on an informal request.

5. How long we keep it

Order and licence records are kept while your licence is active, and afterwards for as long as tax and accounting rules require. Support tickets are kept while they are useful for handling repeat issues. Anything we no longer need gets deleted.

6. Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live you may also be able to object to certain processing, or ask for your data in a portable format.

Two honest caveats: we cannot delete records we are legally required to keep, such as proof of a sale, and deleting your data usually means losing access to keys tied to it.

7. Children

This store is not for anyone under 18. We do not knowingly collect data from children, and we delete it if we find we have.

8. Changes

If this policy changes, the date at the top of the page changes with it. Material changes will be announced in our Discord.

9. Contact

To make a request, or to ask what we hold about you, open a ticket in our Discord server . Please contact us from the account or email used for the order, so we can confirm it is really you.